Can We Help You Transform Operations and Speed Innovation with AI?
Yes, we can! Our consulting and managed solutions empower businesses across sectors to work smarter and faster. Discover how Banco Ciudad leveraged Microsoft 365 Copilot to automate tasks, expedite decision-making, and improve collaboration, leading to quicker innovation and faster market launch. Let's chat about how Sound Power Solutions can guide your AI transformation!
How has Banco Ciudad utilized AI to improve productivity?
Banco Ciudad has implemented Microsoft 365 Copilot, Copilot Studio, and Azure to automate tasks and develop AI agents. This strategy has allowed the bank to free up 2,400 hours annually, enabling employees to focus on higher-value tasks without downsizing. The bank has also projected a total impact of USD75,000 per month through these AI initiatives.
What benefits have been observed from AI integration?
Since integrating AI, Banco Ciudad has seen significant benefits, including saving over USD14,500 per month from call center sentiment analysis and nearly 900 additional hours saved monthly through AI-driven efficiencies. Additionally, 90% of employees have expressed approval of the AI agents used for credit card and loan processes.
What is the role of the AI Center of Excellence?
The AI Center of Excellence at Banco Ciudad was established to centralize and lead the bank's AI strategy, aligning initiatives with organizational goals. In its first six months, the CoE developed over ten AI agents to automate various tasks, and it aims to double that number to further enhance impact and efficiency across the bank.
Can We Help You Transform Operations and Speed Innovation with AI?
published by Sound Power Solutions
We are an technology managed service and software development firm with successful experience assisting a myriad of businesses. We have experience in the human resources, healthcare, assisted living , financial management, and warehouse management sectors. We provide consulting and managed solution services to help our clients at all phases of implementing technology. This includes:
- Helping to manage your office IT environment (computers, networks, and productivity software)
- Implement and manage productivity and communication solutions such as Microsoft 365
- Developing a technology roadmap to meet your team's growing needs
- Building software and systems to help implement your roadmap
- Helping you support and maintain your custom software solutions
- Providing training in security and general software usage
At Sound Power Solutions, our goal is to always find the right solution to power your team. We leverage our team's deep experience in IT support, business analysis, systems engineering, software engineering, data development & management, and project management to make that happen for each of our clients.
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