Can Microsoft 365 and Copilot Enhance Your Client Service?
Discover how Sound Power Solutions partners with you to implement Microsoft 365 and Copilot, reshaping how you handle tasks like collaboration and automation. Our expertise helps your team respond more swiftly and stay focused on service quality.
How has Microsoft 365 improved efficiency at Disparti Law Group?
Since adopting Microsoft 365, Disparti Law Group has reported that routine tasks are now up to 50% faster, and employees are experiencing improved metrics. The transition to the cloud has enhanced collaboration and efficiency, allowing teams to work together in real time and reducing the volume of IT calls.
What role does Microsoft 365 Copilot play in daily operations?
Microsoft 365 Copilot is being used by employees to streamline various tasks, such as drafting standard operating procedures and summarizing work. For instance, tasks that previously took an hour can now be completed in about 30 minutes. This tool is expected to further assist intake specialists in processing claims more efficiently.
How has employee satisfaction changed with new technology?
Employee satisfaction has improved significantly since the implementation of Microsoft 365. Employees have expressed that they are much happier with the new tools, which have reduced frustrations associated with outdated systems. The decrease in IT calls also indicates a smoother experience for staff.
Can Microsoft 365 and Copilot Enhance Your Client Service?
published by Sound Power Solutions
We are an technology managed service and software development firm with successful experience assisting a myriad of businesses. We have experience in the human resources, healthcare, assisted living , financial management, and warehouse management sectors. We provide consulting and managed solution services to help our clients at all phases of implementing technology. This includes:
- Helping to manage your office IT environment (computers, networks, and productivity software)
- Implement and manage productivity and communication solutions such as Microsoft 365
- Developing a technology roadmap to meet your team's growing needs
- Building software and systems to help implement your roadmap
- Helping you support and maintain your custom software solutions
- Providing training in security and general software usage
At Sound Power Solutions, our goal is to always find the right solution to power your team. We leverage our team's deep experience in IT support, business analysis, systems engineering, software engineering, data development & management, and project management to make that happen for each of our clients.
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