Kent County Council can focus more resources on frontline service delivery after deploying Microsoft 365 Copilot | Microsoft Customer Stories
Delivering essential services requires time and focus, yet administrative tasks often drain both. The Kent County Council story illustrates how Microsoft 365 Copilot streamlined their workflows, enabling them to allocate more resources to frontline service delivery. Read the story for a clear view of Copilot's real-world impact. Contact Sound Power Solutions for tailored advice on how Copilot can boost productivity in your organization.
What challenges does Kent County Council face?
Kent County Council faces several challenges including resource and budget constraints, a growing population, complex resident demands, and administrative burdens that hinder efficiency.
How has Microsoft 365 Copilot impacted staff productivity?
The deployment of Microsoft 365 Copilot has led to an average efficiency gain of ten to thirty minutes per day for staff, allowing them to focus on more meaningful work and reducing stress associated with repetitive administrative tasks.
What role do Surface devices play in the digital transformation?
Kent County Council deployed 6,500 Surface devices to enhance its digital transformation. This deployment has resulted in a smoother transition for staff, a decrease in help desk calls, and supports the council's broader goals for AI-driven applications and sustainability.
Kent County Council can focus more resources on frontline service delivery after deploying Microsoft 365 Copilot | Microsoft Customer Stories
published by Sound Power Solutions
We are an technology managed service and software development firm with successful experience assisting a myriad of businesses. We have experience in the human resources, healthcare, assisted living , financial management, and warehouse management sectors. We provide consulting and managed solution services to help our clients at all phases of implementing technology. This includes:
- Helping to manage your office IT environment (computers, networks, and productivity software)
- Implement and manage productivity and communication solutions such as Microsoft 365
- Developing a technology roadmap to meet your team's growing needs
- Building software and systems to help implement your roadmap
- Helping you support and maintain your custom software solutions
- Providing training in security and general software usage
At Sound Power Solutions, our goal is to always find the right solution to power your team. We leverage our team's deep experience in IT support, business analysis, systems engineering, software engineering, data development & management, and project management to make that happen for each of our clients.
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